According to rules, significant social media intermediaries have to notify the details of their Indian-based chief compliance officer, nodal contact person and grievance officer
The Minister for Electronics and Information Technology, Ravi Shankar Prasad, said Wednesday that Twitter has “failed to comply” with the new IT Rules that came into effect from May 26. Responding to reports about Twitter losing its safe harbour provision under its intermediary status in India, Prasad tweeted, “There are numerous queries arising as to whether Twitter is entitled to safe harbour provision. However, the simple fact of the matter is that Twitter has failed to comply with the intermediary guidelines that came into effect from May 26.”
He added that Twitter was given multiple opportunities to comply with the new rules, but it failed to do so. MeitY had said on May 28 that major social media intermediaries have shared the details as required under the new IT Rules, 2021, except Twitter, which is yet to send in details about its chief compliance officer. The Ministry had written to all social media firms on May 25, the deadline for compliance with the new Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
According to the rules, significant social media intermediaries, or those with more than 5 million users, have to notify the details of their Indian-based chief compliance officer, nodal contact person and grievance officer. Twitter had, the ministry said earlier, shared details of a lawyer working in a law firm in India as their nodal contact person and grievance officer. The rules require that designated officers of large social media companies must be the employees of the company and resident in India.

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